The following is a list of legit companies that hire people to do work from home involving the use of a phone (customer service, tech support, etc.) broken down by type.

What Types of Phone Jobs Are There?

Most phone jobs fall into customer service, sales, or tech support categories. There are also a few jobs that are harder to classify. For example, there are answering services that hire remote workers to to handle appointment setting for small business owners, and there are jobs where you call people to ask survey questions or conduct telephone polls.

Does Phone Work Require Past Experience?

The short answer is – some do, some don’t.Phone jobs are actually some of the easiest to get in a lot of cases because many of them don’t require any experience, and some don’t even have education requirements. But it really depends on the company.For example, you’ll find quite a few customer service jobs in the list below that will only hire people with a year (or more) of prior experience, while others will hire almost anybody and give them a chance.In a lot of cases, the better paying positions do require some degree of experience, so this is a field where you might want to work your way up the ladder over time, starting off with the opportunities that have the least strenuous requirements, and building up your resume to get better gigs in the future.

What Equipment Do You Usually Need To Do This Work?

Most of these companies will require that you have a headset for making and/or taking calls, so be sure to check out this list of good, affordable headsets you can buy for work from home phone jobs.

List of Over 100 Work at Home Phone Jobs

Customer Service:

• ACD Direct – US only, not hiring people living in Delaware, Massachusetts, Wyoming, South Dakota, Vermont, West Virginia, or Louisiana. Very flexible scheduling!
• Afni@Home – Hires work at home agents in specific states to do customer support for their clients.
• Agent24 – This is a travel agency support service. If hired, you’ll be helping people make emergency changes to their reservations and things of that nature. The pay is not disclosed.
• Alorica – Hires people to be customer support/retention agents from home. Some sales or upselling may be required. On the job search page, select one of the “work from home” locations to see if there are any home-based jobs available.
• Amazon – Regularly hires virtual customer service agents in various states nationwide. Do a search for “work at home” in the keyword field to find the home-based jobs.
• American Airlines – Hires work at home reservation agents living within 75 miles of Fort Worth, Texas. Do a search in the keyword field for “work from home” to find the home-based job listings. They are not always hiring for the position.
• American Express – American Express occasionally has work from home customer service positions available. High pay.
• Answer First – ocation-based phone work from home (Tampa Bay area residents). Pay may vary, between $12 and $14 hourly based on your experience.
• Asurion – Read Review – US only and limited to certain states. $10 to $12 per hour.
• Blooms Today – Work at home taking flower orders. Seasonal work. The job is usually advertised on Craigslist when they are hiring.
• Care.com – Hires customer service reps to work from their remote location. However, it is required that you come into their Waltham, MA office for training before working at home. To find home-based jobs at Care.com, visit their employment page and search for work from home in the keyword box.
• Carenet – This telehealth company hires work from home healthcare professionals, which can be a great job if you have the right education. They also have an “Engagement and Advocacy” category, which appears to include customer service positions. Pay is not disclosed, but I suspect it will vary quite a bit depending on the specific job you’re hired for.
• Concentrix – This is a major staffing company that hires worldwide. However, it appears most of their home-based jobs are in the US.
• Contract XChange – Hires in several different countries, including the US, UK, Canada, France, and Dominica. Work taking calls for many major companies. Fees involved for training. Not hiring in many US states due to tax laws.
• Convergys – Pay is somewhere between $7 and $12 an hour. Hires from US, Canada, and UK.
• Cruise.com – Requires at least one year of recent cruise sales experience. Answer incoming calls & help customers w/questions, etc. Pays base plus there are incentives.
• Deal Dash – Regularly has openings work from home customer support reps. However, you must be based in Minneapolis, MN so you can attend frequent in-person meetings.
• Direct Interactions – Get paid to handle calls from motorists with unpaid parking tickets.
• Groupon – This popular deal-a-day company frequently has work from home customer service openings. However, it is usually a location-based position. It's not always open, so you'll have to check the careers page to see when it is.
• Hilton Worldwide – This well-known hotel chain uses work from home reservation specialists, customer care coordinators, and customer experience specialists. Customer service reps must live near Dallas, TX to train onsite, but reservation reps can be located almost anywhere in the US because training for that job is done virtually.
• Home Shopping Network (HSN) – Take orders for HSN, answer questions, etc.
• Hubspot – Has regular openings for work at home customer service reps. Great benefits. Also open to multiple countries.
• JetBlue – Hires work from home airline reservationists. You must train onsite before being allowed to work from home. Must be based in Utah.
• Kelly Services – Must have dedicated phone land-line, high school diploma or GED, and be able to provide a quiet working background.
• Live Ops – US only and paid per talk minute. You are hired as an independent contractor and paid twice a month.
• NexRep – Formerly known as Stewart Response Group. Calls routed through computer, no land line needed. Both sales and non-sales positions at times.
• Sitel – Take inbound customer service calls for Sitel. Benefits provided.
• Sutherland – Hiring customer service, sales, and technical support representatives in 48 states. Paid training, employee benefits, and career growth opportunities exist.
• Sykes – Phone based customer service. Hires in both US & Canada.
• Teleflora – Work from home taking flower orders and helping with customer concerns. Usually seasonal work.
• Unum – US. Work at home handing insurance related calls. Hires people from different time zones.
• Upcall – A new company currently hiring callers. Pays weekly.
• Ver-A-Fast – US only. Pay varies. You are contacting people who have subscribed to newspapers to find out how satisfied they are with services. Also some sales/upselling.
• Verizon Wireless – Customer Service Reps. Several US states. 1+ years of customer service or sales experience required, as well as availability to work a flexible schedule. According to Glassdoor, pay might be around $17 / hour.
• VIPdesk Connect – Regularly hiring customer support agents for various brands. Jobs generally for people based in the US.
• The Womb Sauna – A company that provides a mobile service offering ancient herbal steam medication to women who need it. Their careers page occasionally has work from home positions listed for customer retention and also virtual admin assistants.
• Working Solutions – Phone workers are normally in US, but occasionally hires outside of the country for other work. Also has some data entry available on occasion.
• World Travel Holdings – As a virtual agent at WTH you will primarily handle inbound calls from the customers of WTH's company owned and partner labeled brands.

Telemarketing, Sales, Lead Generation:

• A Better Call – Requires 2 years experience in business to business appointment setting. Compensation is base plus bonus.
• Advise Tech – Only work 2 to 6 hours per week.
• Bird Dog Media/Windy City Call Center – Work from home lead generation for education. Hires in IL, or IN. Pay is $9 hourly.
• Blue Zebra Appointment Setting – Pays $15 an hour and up. Need two years previous experience.
• Brighten Communications – Business to business telemarketing. Earn up to $16 per hour while working from home.
• Cruise.com – Hires home-based cruise sales agents on occasion. Pays base plus commission.
• eTutor World – Hires remote sales associates to work from home anywhere in the US.
• Extended Presence – This telemarketing company apparently hires work from home sales-reps, along with a certain number of miscellaneous phone jobs. Pay is not disclosed.
• Generation Sales Group – Cold calling. You earn $12 hourly. No land line is needed.
• Grindstone – $12 an hour, no weekend work.
• Happy Conversations – Occasionally hiring outbound sales reps to work at home in different states. Outbound calling, but not focused on cold calling or sales.
• I Dial U – Regularly hiring work at home customer service agents. They are open worldwide, although most of their projects must be handled by US-based workers. Pays by direct deposit twice monthly. Income will vary depending on the project you are assigned to.
• Institute of Reading Development – Sign up to work at home, selling reading programs to parents. Between $500 to $1,000 per week may be possible.
• Intelliverse – Hires outbound phone sales associates. Pays $10 to $14 hourly plus commission. Requires two years past sales experience.
• MarketLinc – Phone sales position. You can work as an employee or IC. Employees receive base pay plus commission while IC's receive solely commission.
• NexRep – Formerly known as Stewart Response Group. You have to buy a manual from them if hired, either $25 or $50. Legit company. Calls routed through computer, no land line needed. Both sales and non-sales positions at times.
• Next Level Solutions – Outbound calling. Minimum 20 hours per week availability.
• Paragon Planners – They hire home-based appointment setters/schedulers. All positions are on a full- or part-time contract basis.
• Phone Force – Invites you to join their team of outbound calling specialists providing premium business to business lead generation and telemarketing services. Submit resume via email.
• Sales Fish – Requires 5 years inside sales experience calling on B2B customers. Must agree to work 25 hours per week.
• Sales Roads – The appointment setter & lead generation positions are work from home independent contractor opportunities where you can schedule flexible hours and work out of your home office.
• Synergy Solutions – Inbound and outbound customer support calling, also some sales and political calling.
• TeleReach – Only hiring in certain states. Part-time or full-time. Must have at least one year of verifiable telemarketing experience.
• The Appointment Biz – Make outbound appointment calls. Must have at least five years of past experience. Note: this company doesn't seem to hire very often and they appear to be a fairly small operation, so it might be tough to get on here. As of 12/27/20 they didn't seem to have any positions available.
• Think Direct – Hires home agent sales associates for incoming calls regarding magazine subscriptions.
• Triton Technologies – Call Center Agents. Strong customer service and communication skills required. 1+ years sales or customer service experience preferred but not required. Salary is unknown.
• Welcome Wagon – Sell Welcome Wagon's services to various businesses in your local area. Involves some travel.

Technical Support

• 2U – This company regularly hires for tech support for their cloud-based online learning system for colleges.
• Accolade Support – US only. Pays $7.25 to $9 per hour. Pay is weekly and scheduling is fairly flexible. Handles a variety of different calls, including tech support.
• Apple – Apple hires people to work at home helping customers with troubleshooting and tech support. They also supply their home-based workers with iMacs to do the job.
• Cloud 10/Transcom – US only. Pay is around $9 an hour. Employee position and you are paid for your training. No land line needed. Customer support, sales, and tech support.
• Direct Interactions – Get paid to handle calls from motorists with unpaid parking tickets. May occasionally have some tech support openings.
• Fisico – Customer Support Specialists. Anywhere in the US. 1+ years work from home and 1+ years call center experience (or similar) required, as well as tech savvy and 40 WPM. Pay starts at $12 / hour + benefits.
• Grindstone – $12 an hour, no weekend work. Mostly sales calls with occasional tech support openings, too.
• OneSupport – Work at home providing tech support for teleNetwork. No land line needed, they install a soft phone on your computer.
• Support.com – US only. Employee position with benefits. Work from home helping customers with technical issues.
• Sutherland – Hiring in US and some provinces of Canada. Tech support & tax support work.
• Teleperformance – Take inbound calls from customers needing technical computer support from the comforts of your home. It is preferred that you've had at least six months prior customer service experience. Background check & drug screen required.
• Teletech – Customer support phone work and tech support openings available in select locations from home worldwide. You can use land line or Voip as long as Voip isn't connected through the internet.
• Working Solutions – Phone workers are normally in US, but occasionally hires outside of the country for other work. Also has some data entry available on occasion. Handles all kinds of calls, including customer service, tech support, sales, and market research.

Miscellaneous Phone Work:

• Aira – Work at home doing voice chats with the blind and visually impaired to help them complete day to day tasks. US only. Pay may be around $15 hourly. Flexible.
• Aspira – Hires seasonal workers to take reservations for sports organizations. Pays $8.25 an hour and the work runs from May through September. All inbound calling.
• Apptical – You get paid per minute and also a flat rate per call. Job involves conducting surveys over the phone for people who have applied for health insurance.
• BSG/Voicelog – Get paid to work at home doing third party verification. Pay starts at $8.50 an hour. Independent contractor position.
• Causeworx – Hires work from home telefundraisers. Hires in Canada only. You can earn between $11 and $14 hourly.
• Customer Service – Seeking individuals who can evaluate customer service representatives' performance. Prior customer service, call monitoring, or mystery shopping experience preferred. They prefer applicants that live within 15 miles of Berwyn, PA.
• Great Virtual Networks – This call center firm contracts out to a number of different companies. Apparently this is a good job for work from home mom’s looking for a part time gig with flexible hours. The pay is supposedly in the $15 per hour range.
• OnPoint – OnPoint is a no sales job and they offer weekly pay. You are paid per hour and you can set your own schedule.
• EXL – Hires work at home phone insurance auditors. Must have some experience and a related degree.
• Westat – Weekly pay with benefits. Must work a minimum of 15 hours per week.
• GoodStart U – Make outbound calls. Medication reminders for people who have signed up for the service.
• Maritz Research – US only. Work from home as an interviewer for Maritz Research. Land line preferred, but may use other kinds of phones too.
• Next Wave Advocacy – Conducting interviews over the phone. Outbound calling.
• ParaMeds – Work at home doing data retrieval among other things for Parameds. Outbound calling.
• Quest Diagnostics – Occasionally hiring part-time work from home teleinterviewers to gather information from patients. Must be located in the Kansas City Metropolitan area within commuting distance of our Lees Summit location so you can train onsite for 6-8 weeks before starting work at home. To find this position, search “Teleinterviewer” on the job search page for Quest Diagnostics.
• TelCare Retention Services – Work at home conducting customer satisfaction surveys. Must train in Florida.
• XACT – This call center firm has jobs available frequently, and some of them are work from home. As of this writing, their travel support specialist position is a remote job that’s available worldwide. Pay is not disclosed.